![]() ![]() Goods returned which are not faulty may be exchanged at our discretion but not refunded. Returns procedure for goods which are not faulty: The cost of return and/or replacement of faulty or incorrectly supplied goods will be our responsibility. Pack the goods you are returning using the original packaging and attach the shipping ticket sent to you.When we have authorized the return of the faulty or incorrect goods we will email you (the customer) a return shipping ticket and provide you with a phone number for our carrier to arrange collection.email us at: to discuss return of goods.Fill out the returns form provided with your purchase.Returns procedure for faulty or incorrectly supplied goods: Please contact us for further instructions and we will do our best to resolve the problem as soon as possible.įaulty or incorrectly supplied goods will be replaced or repaired in the first instance or refunded if no replacement or suitable exchange is available. If your goods have been damaged during delivery, please keep the packaging in which the goods were delivered in case the courier company needs to inspect it or we request a photo to be sent. If any defect is found, then we shall repair or replace the goods, and refund the full cost of returning the goods. ![]() The goods must be returned to us as soon as any defect is discovered but no later than 30 days from receipt by you. If you do not tell us of any defect or problem within 14 days or receipt of the goods, we shall assume that you have accepted them. Please examine the goods received from us immediately after you receive them. If the goods received are faulty we will meet our obligations under the Consumer Guarantees Act 1993. We do not provide a refund because you have changed your mind so please choose carefully. ![]()
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